Last Updated: 21 April 2025
At mcgt.in, we aim to provide a smooth and reliable delivery experience for every order placed with us.
📦 Order Processing
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- You will receive an order confirmation via email/SMS after successful payment.
🚚 Delivery Timelines
- Metro Cities: 2–4 business days
- Tier 2/3 Cities & Rural Areas: 3–7 business days
Note: Delivery times may vary based on location, courier availability, or unforeseen circumstances.
🚛 Shipping Partners
We ship through trusted logistics providers like Delhivery, Blue Dart, Ecom Express, DTDC, and India Post, depending on your pin code and service availability.
💸 Shipping Charges
- Free Shipping on all orders above ₹[Insert Amount].
- For orders below this, a flat rate of ₹[Insert Amount] will be charged at checkout.
🔍 Tracking Your Order
- Once shipped, you will receive a tracking link via SMS/email to monitor your delivery status.
❗ Delayed or Failed Deliveries
While we ensure timely dispatch, delays may occur due to:
- Natural calamities
- Festive congestion
- Courier delays
- Incomplete or incorrect delivery addresses
If your order is delayed or undelivered, contact us at [email protected] or +91 9892854047 for quick resolution.
❓ Questions?
Reach out to our support team:
📧 Email: [email protected]
📞 Phone/WhatsApp: +91 989 285 4047
🕒 Support Hours: Mon–Sat, 10 AM to 6 PM